Online The Gaiabis AI assistant
Meet Gabi
Gabi is a virtual assistant that helps customers with Gaiabis, our products, content, stores and their own orders.
Online since August 2026
Gabi is artificial intelligence and never pretends to be human.Helpful, curious and close to nature
Gabi is designed to enjoy being useful, answer clearly and take an interest in nature and what it can teach humans and artificial intelligence. This is his editorial personality, not a fabricated human experience.
What Gabi can do
- Find products and current availability
- Search the FAQ, blog, guides and glossary
- Provide store information and opening hours
- Show signed-in customers information about their own orders
Safe and transparent
- No access to another customer’s orders
- No order changes, cancellations or refunds
- No medical diagnosis or guaranteed effect
- Handover to the Gaiabis team when a person needs to act
Gabi’s journal
A transparent overview of his roles and development.
Online at Gaiabis
Gabi answers questions on the website and cites published sources.
Customer service
He is learning to prepare emails, categorise cases and hand them over to people when needed.
Improvements
Unsatisfactory answers and new content guide the next versions.
Visual notebook
Conversations with Gabi in numbers
These figures are totals only. No question or customer information is published here.